Privacy policy

At Physiothérapie Des Monts, the security of your personal information is paramount. This policy describes how we handle the information you provide to us or that we collect from your use of our site through cookies and other technologies.

By using our website, you consent to our privacy policy and to our methods of collecting, using and sharing your personal information in accordance with this policy.

If you have any questions about law 25 and the collection of your personal data, please contact our data protection officer: Perreault Jasmine –

What data does Physiothérapie Des Monts collect?

Registration and contact

When you choose to make an appointment or contact us via our form, we collect information such as your name and e-mail address.

Browsing and use

When analyzing the performance of our site, we may collect information such as :

  • your IP address, your location, the browser you use and your computer’s operating system.
  • how you interact with our site, including where you came from, how long you stay, the pages you visit, and how you navigate through the site.
  • how often and in what way you use our site.

Your messages

If you contact us, we keep no record of that conversation, whether by e-mail or via our site, including the content of the message and any additional information it may contain.

Other information

Any other information you may choose to share with us in connection with our services and activities.

How is the data used?

Optimizing your experience

The user experience is of paramount importance to us. By analyzing behavior on our site, we ensure a constantly improving experience.

Responding to your requests

We use your data to process your request for a service that requires access to your personal information.

Protecting our users

Security is a priority for us. We use your data to ensure the security of our site, to prevent suspicious or fraudulent activity. We ensure that our platform is used appropriately. If illegal activity or improper use is detected, we take action to protect our users.

When is your data shared with third parties?

Legal obligations

In specific cases where the law requires us to share your data. In such cases, we scrupulously comply with current legislation.

Legal context

If we are involved in a legal case, whether actual or anticipated, we may be required to disclose some of your information.

Protecting our rights

We may need to share your data to protect our legal rights. For example, to prevent fraud or minimize credit risk.

Social networks and other performance tools

When you use our services for an appointment or for information on our site, it is important to note that your data will be shared with this platform. This platform has its own privacy policy, which may differ from ours, and defines how it collects, uses and shares your personal information.

Please note that we have no control over how this platform uses your information, and therefore we cannot be held responsible for any processing, use or sharing of your data by this third party. We strongly encourage you to read the privacy policy of this platform to understand how your data is treated.

Google privacy policy

Business transactions

If we are considering selling any part of our business or assets, the potential buyer may have access to some of your information.

Competent authorities

In some cases, if we believe that a judicial or regulatory authority may require access to your information, we may decide to share it.

Unless otherwise stated in this policy, we do not share your personal information with unnamed third parties. However, our site may contain links to other websites. We would like to point out that we do not control these third-party sites and are therefore not responsible for the way in which they handle your data.

What are your rights concerning your personal data?

Access to your information

You have the right to ask us what personal data we hold about you.


You have the right to correct or update your data if it is inaccurate or incomplete.

Deletion of data

You can ask us to delete your data in a number of situations, for example if the data is no longer required for the original purposes for which it was collected, if you were a minor at the time of collection or if you withdraw your consent.

Opting out of marketing and the use of cookies

If you do not wish to receive marketing information from us, you have the right to object at any time.

You can also refuse the use of cookies by adjusting your browser settings. If you choose to disable cookies, you will still be able to browse the site.

How is your personal data protected?

Retention period

Unless you ask us to withdraw your consent, your personal data will be kept for a period of 5 years.

Policy changes

Any updates will be posted on this page to keep you informed of our data protection policy.


To ensure the protection of your personal data, we use SSL (Secure Sockets Layer) on our website.

Rest assured that we are constantly striving to ensure the confidentiality of your information using the latest technologies. However, it is important to note that no digital storage method is completely infallible.

Update date: 14/09/2023